FAQ's

Free Standard shipping for orders over $75. (Allow up to 3-7 business days)

$8 Standard shipping (Allow up to 3-7 business days)

$13 Express shipping (Allow up to 1-3 business days)

Do you ship internationally? 

At the moment we only ship to the New Zealand.

$15 AUD Standard Shipping

$24 Aud Express Shipping

Please allow 1-4 business days for all NZ orders to be processed and shipped.

 

GENERAL 

I have a sensitive scalp & problematic hair. Can I these products?

Our products are suitable for sensitive scalps & problematic hair. However we suggest patch testing the products 48 hours before use on your inner elbow or consult your GP. If irritation occurs do not use.

Parabens & Sulphates?

All of our products are made Paraben & Sulphate Free, to ensure the best results out of our products when being used by everyone!

Are your haircare products Organic & Cruelty Free?

Yes! Our haircare products are 100% Organic & Not tested on animals!

What is the shelf life after opening your products?

Our products have a typical shelf life after opening of 12 months. If our products are kept out of direct sunlight and at room temperature & closed properly after use, they will stay fresher longer.

Is Zero hair care safe to use during pregnancy and breastfeeding?
Our haircare products contain naturally derived essential oils and ingredients. While we believe our products are absolutely safe to use during pregnancy and breastfeeding, we highly recommend to consult your medical health professional and refer them to our listed ingredients which can be found on our website to alleviate any concerns.